top of page

Terms & Conditions

Scope of Application

These Terms & Conditions apply to all services provided by Auréa Visuals (“we”, “us”, or “our”) to our clients (“you”) in connection with photography and videography services. By confirming a booking or using our services, you accept these terms.

Services

We offer photography and videography services in the fields of hospitality, architecture, and events. All deliverables (photos, films, edits) are created according to the scope agreed upon in writing via email, contract, or quotation.

Booking & Payment

  • A written confirmation (by email or signature) is required to secure a booking.

  • A deposit of 30% may be requested for projects above CHF.

  • The final balance is due within 14 days of delivery unless otherwise agreed.

  • Prices include standard editing and digital delivery unless stated otherwise. Additional work (e.g., retouching, expedited delivery, travel costs) will be charged separately.

Cancellation Policy

  • Cancellations up to 7 days before the shoot are free of charge.

  • For cancellations less than 7 days prior, we reserve the right to charge up to 50% of the total agreed fee.

  • Weather-dependent rescheduling is possible by mutual agreement and must be communicated in good time.

Usage Rights & Copyright

  • All image and video content remains the intellectual property of Auréa Visuals, unless otherwise agreed in writing.

  • We grant our clients non-exclusive, non-transferable rights to use the content for agreed purposes (e.g., website, print, social media).

  • Extended usage (e.g., resale, third-party use, paid advertising) requires separate licensing.

  • We reserve the right to use selected material for self-promotion (portfolio, website, social media), unless the client expressly objects in writing before the project begins.

Delivery

  • Delivery is made digitally via download link or cloud service (e.g., Dropbox, Google Drive).

  • Typical turnaround time is 7–14 business days, depending on the scope.

  • File formats and resolution will be defined as per project needs.

Liability

  • We are liable for damage caused intentionally or through gross negligence.

  • In all other cases, liability is excluded to the extent permitted by Swiss law.

  • We do not accept responsibility for delays caused by force majeure or technical failure.

Place of Jurisdiction & Applicable Law

​These terms are governed by Swiss law. Place of jurisdiction is Küssnacht am Rigi, Switzerland.

bottom of page